All Things Considered

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If you think of a company as a sports team — let's say, basketball — then Uber is at a point where the players are still on the court, but the coaches and general manager are gone, the arena is filled with jeers and the owner's hair is on fire.

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Jorge Santiago Aguirre is a lawyer at the Centro de Derechos Humanos Miguel Agustin Pro Juarez, a major human rights group in Mexico City, so he was curious when he got this text message in April 2016:

"Mr. Jorge this is Juan Magarino," it read in Spanish. "Please help with my brother Heriberto a teacher who has been kidnapped by police it's a crime."

Then, there was a hyperlink.

He says the text didn't feel like random spamming.

"It was related to information that was personal to us," he says.

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There's a good chance something you've bought online has been in the hands of a "picker" first. These are the workers in warehouses who pick, pack and ship all those things we're ordering.

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