cellular

Environment
2:29 am
Mon April 29, 2013

After Sandy, Questions Linger Over Cellphone Reliability

Residents of the East Village in New York City look for cellphone reception Nov. 1 after Hurricane Sandy wiped out power and some cell towers.
Timothy A. Clary AFP/Getty Images

Originally published on Mon April 29, 2013 12:07 pm

Roughly one in four cellphone towers in the path of Hurricane Sandy went out of service. It was a frustrating and potentially dangerous experience for customers without a landline to fall back on. Now, local officials and communications experts are pushing providers to improve their performance during natural disasters.

Lori McCaskill lives in Brooklyn, and when Sandy hit last October, her Verizon cell service went out. She couldn't work. She couldn't check in with family and friends. Her sister was due to have a baby any day.

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